Community Policy

By using the Software Service, you agree that you will not: 

  • Use the Service for any purpose that is illegal or prohibited by this Agreement.

  • Use the Service for any harmful or nefarious purpose

  • Use the Service in order to damage Hook Heart

  • Violate our Community Guidelines, as updated from time to time.

  • Spam, solicit money from or defraud any users.

  • Impersonate any person or entity or post any images of another person without his or her permission.

  • Bully, “stalk,” intimidate, assault, harass, mistreat or defame any person.

  • Post any Content that violates or infringes anyone’s rights, including rights of publicity, privacy, copyright, trademark or other intellectual property or contract right.

  • Post any Content that is hate speech, threatening, sexually explicit or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.

  • Post any Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual.

  • Solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other users or disseminate another person’s personal information without his or her permission.

  • Use another user’s account, share an account with another user, or maintain more than one account.

  • Create another account if we have already terminated your account, unless you have our permission.

Hook Heart reserves the right to investigate and/ or terminate your account without a refund of any purchases if you have violated this Agreement, misused the Service or behaved in a way that Hook Heart regards as inappropriate or unlawful, including actions or communications that occur on or off the Service.

Community Guidelines

Welcome to the Hook Heart community. If you’re honest, kind and respectful to others, you’ll always be welcome here. If you choose not to be, you may not last. Our goal is to allow users to express themselves freely as long as it doesn’t offend others. Everyone is held to the same standard on Hook Heart. We’re asking you to be considerate, think before you act, and abide by our community guidelines both on and offline. You heard that right: your offline behavior can lead to termination of your Hook Heart account.

Below is a list of our community policies. If you violate any of these policies, you might be banned from Hook Heart. Seriously, don’t make us Swipe Left on you—because there will be no do-overs once we do. We encourage you to report any behavior that violates our policies and read up on our Safety Tips.



Hook Heart is not for:


Sexual / Nudity Content 

We’re not asking you to comb your hair to one side or even speak in full sentences; but please keep it classy and appropriate for public consumption. No nudity, no sexually explicit content, and don’t chronicle all of your sexual desires in your bio. Keep it clean.

Hate Speech

Any content that promotes, advocates for, or condones racism, bigotry, hatred, or violence against individuals or groups based on factors like (but not limited to) race, ethnicity, religious affiliation, disability, gender, age, national origin, sexual orientation, or gender identity is not allowed.

Violence and Physical Harm

We do not tolerate violent, graphic, or gory content on Hook Heart, or any actions or content that advocate for or threaten violence of any sort, including threatening or promoting terrorism. Physical assault, coercion, and any acts of violence are strictly prohibited.

Content that advocates for or glorifies suicide or self-harm is also not allowed. In these situations, we may take a number of steps to assist the user, including reaching out with crisis resources.

Private Information

Don’t publicly broadcast any private information, yours or anyone else’s. This includes Driving License numbers, passports, passwords, financial information or unlisted contact information, such as phone numbers, email addresses, home/work address.

Harassment

Do not engage, or encourage others to engage, in any targeted abuse or harassment against any other user. This includes sending any unsolicited sexual content to your connects. Reports of stalking, threats, bullying, or intimidation, are taken very seriously.

Spam

Don’t be fake. Be real instead. Don’t use Hook Heart to drive people to external websites via a link or otherwise.

Prostitution and Trafficking

Promoting or advocating for commercial sexual services, human trafficking or other non-consensual sexual acts is strictly prohibited and will result in your account being banned from Hook Heart.

Scamming 

Hook Heart has a zero-tolerance policy on predatory behavior of any kind. Anyone attempting to get other users’ private information for fraudulent or illegal activity may be banned. Any user caught sharing their own financial account information (Razorpay, Paytm, etc.) for the purpose of receiving money from other users may also be banned from Hook Heart.

Impersonation 

Be yourself! Don’t pretend to be someone else.

Do not impersonate, or otherwise misrepresent affiliation, connection or association with, any person or entity. This includes parody accounts. While we think your Deepak profile is hilarious, you aren’t Deepak. And if you are, what are you doing on Hook Heart?

Promotion or Solicitation

Soliciting other users is prohibited on Hook Heart. It’s fine to invite your connects to something that you’re doing, but if the purpose of your profile is to advertise your event or business, non-profit, political campaign, contest, or to conduct research, we may delete your account. While we’re excited that you’re doing a comedy show next week, please don’t use Hook Heart to promote it.

Minors 

You must be 18 years of age or older to use Hook Heart. As such, we do not allow images of unaccompanied minors. If you want to post photos of your children, please make sure that you are in the photo as well. If you see a profile that includes an unaccompanied minor, encourages harm to a minor, or depicts a minor in a sexual or suggestive way, please report it immediately.

One Account, One Person

Hook Heart accounts cannot have multiple owners, so don’t create an account with your friend or significant other. Additionally, please don’t maintain multiple Hook Heart accounts.

Illegal Usage

Don’t use Hook Heart to do anything illegal. If it’s illegal, it’s illegal on Hook Heart.

Copyright and Trademark Infringement

If it’s not yours, don’t post it. If your Hook Heart profile includes any work that is copyrighted or trademarked by others, don’t display it, unless you are allowed to do so.

Account Dormancy

Hook Heart is fun to use... all the time! Use Hook Heart at the lake, use Hook Heart while eating cake. Use Hook Heart when you’re out, use Hook Heart when in doubt! But, if you don’t log in to your Hook Heart account in 1 years, we may delete your account for inactivity.

3rd Party Apps

The use of any apps created by anyone other than Hook Heart that claim to offer our service or unlock special Hook Heart features (like auto-swipers) is not allowed.